iServe. Specialists in Skip Tracing and Process Service.

iServe have been working with various Legal Counsel to craft, hone and perfect our processes, giving us great advantage when it comes to delivering results above expectation.
We specialise in Skip Tracing and Process Service for the Legal, Finance and Insurance sectors, but we also receive many instructions from Private Clients serving Divorce Documents and Court Orders.
We use compassion and understanding to extract information. Everything we do is in confidence and adhere’s to the standards laid out by our licensing body – The Ministry of Justice.

 

iServe. Specialists in Skip Tracing and Process Service.

iServe have been working with various Legal Counsel to craft, hone and perfect our processes, giving us great advantage when it comes to delivering results above expectation.
We specialise in Skip Tracing and Process Service for the Legal, Finance and Insurance sectors, but we also receive many instructions from Private Clients.
We use compassion and understanding to extract information. Everything we do is in confidence and adhere’s to the standards laid out by our licensing body – The Ministry of Justice.

 

Process Serving

Our Process Service is conducted confidentially with importance on consideration and compassion. We have Female and Male agents through out New Zealand and Australia.

Skip Tracing

Our formulated process of Investigation as proven time and time again to give great results quickly. Without these processes, our find rate wouldn’t be as high as it is.

The iServe System

The iServe System allows our Client’s to view our notes and documents as well as upload their own notes and documents giving 24/7 access to the progress of the trace.

Investigate our services futher

Licensed Private Investigators. iServe holds a Securities License in the classes of Private Investigator & Security Technician, issued by The Private Security Personnel Licensing Authority.
This means that we can undertake all aspects of Private Investigation and must adhere to the rules and regulations set by the Government of New Zealand.

Technical Expertise to Cast a Wider Net. Our passion lies with gadgets and technology and this is reflected in our high success rate. Having worked many years in the I.T sector, we have gained the knowledge to delve deeper with our searches and get the real information. We are happiest when we are finding outside the box solutions for our clients.

Client Service. We have extensive experience in client service and communication. Having been involved in business for over 30 yrs, we understand the need to meet deadlines and exceed client expectations.

Our Clients. We have been fortunate to work with some of New Zealand and Australia’s top legal firms, insurance companies and financial institutions. We can give our clients the same level of service whether they are based in Auckland or further a field. We are finding that our clients are enjoying the iServe Online System and our all important communication skills.

Finally. Some Transparency.

Our online system gives you access to agents notes and documents during the investigation 24 hours a day, 7 days a week. Collaborate and share notes and comments. Download and view documents uploaded by our agents. View timeline and progress without picking up the phone.

Online document collaboration is key in the organisation of information.

  • Job Tracking and Management Software. The iServe System gives you the visibility you have always wanted.

    You have the ability to see:
    • How we are tracking against a deadline.
    • What the current status is.
    • Almost anything you want to know about a job is visible in one central place.
  • Involve, Collaborate, Share

    Our iServe System provides layers of collaboration between iServe Agents and our clients.
    • Automatically capture and store all email correspondence against the job.
    • Upload or email files against a job for reference, store PDF’s and photos
    • Enabled access for our clients to review progress, add notes or upload files.
  • Document Management with Our iServe System

    • Our iServe System integrates with the cloud document management solution Dropbox.
    • Ease of document collaboration between iServe Agents and our clients.
    • Mobile document access
      Versioning of documents
    • Ease of sharing files.
    • Integration with MS Office
  • View Your Job

    • Know where your job is at all times via our online portal. Simply log into our system and browse our notes, milestones and documents.
  • Important Dates

    • Know that your milestones and deadlines will be met as these are all recorded in our system and adhered to.
  • Notes & Documents

    • View and download our notes and documents or upload some of your own to our secure and confidential site.

Online document collaboration is key in the organisation of information.

Job Tracking and Management Software. The iServe System gives you the visibility you have always wanted.

You have the ability to see:
  • How we are tracking against a deadline.
  • What the current status is.
  • Almost anything you want to know about a job is visible in one central place.

Involve, Collaborate, Share

Our iServe System provides layers of collaboration between iServe Agents and our clients.
  • Automatically capture and store all email correspondence against the job.
  • Upload or email files against a job for reference, store PDF’s and photos
  • Enabled access for our clients to review progress, add notes or upload files.

Document Management with Our iServe System

  • Our iServe System integrates with the cloud document management solution Dropbox.
  • Ease of document collaboration between iServe Agents and our clients.
  • Mobile document access
    Versioning of documents
  • Ease of sharing files.
  • Integration with MS Office

View Your Job

  • Know where your job is at all times via our online portal. Simply log into our system and browse our notes, milestones and documents.

Important Dates

  • Know that your milestones and deadlines will be met as these are all recorded in our system and adhered to.

Notes & Documents

  • View and download our notes and documents or upload some of your own to our secure and confidential site.

Engage iServe Services.
It’s easier than you think.

ONE OFF JOBS
Whether you want to find someone through our Skip Tracing Services, or serve someone Court Documents through our Process Serving services, engaging iServe is as simple as filling out our job form and paying by Credit Card.

ONGOING
If you intend to use iServe more than once then please contact us. We will set up your business on account and apply our bulk rates.

  • Fill out the Job Form

    We require a little bit of information regarding your job. Will we be serving documents or conducting an investigation?

  • Payment

    You will be asked to make payment up front. You can do this via Paypal or Direct Credit to our bank account.

  • Sit tight for two weeks

    We ask that you give us two weeks to conduct our investigation. You can follow our progress through the online system or email us requesting information. At the end of the job, you will recieve a detailed report outlining the results of the Skip Trace Investigation or Process Service.

Fee Schedule

Auckland Process Service

$100

Up to Three ATTEMPTS
  • INCLUDES SWORN AFFIDAVIT OF SERVICE
  • Attempted at different times of the day
  • Travel charged at $0.85/KM
    .
Instruct Now

Nationwide Process Service Most Popular!

$130

UP TO THREE ATTEMPTS
  • INCLUDES SWORN AFFIDAVIT OF SERVICE
  • Attempted at different times of the day
  • Travel charged at $1.00/KM
    .
Instruct Now

NZ Nationwide Skip Trace

$175

per person
  • Access to restricted databases
  • deep web search / ip tracing
  • PPSR/Social/Phone interviews
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Australia Skip Trace

$475

Per Person
  • Refund of $225 if not located
  • deep web search / ip tracing
  • PPSR/Social/Phone interviews
Instruct Now

All prices are quoted exclusive of GST. Site visits are charged as per Process service fees.